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On iPhone: open Settings, tap your name, then Subscriptions, and choose Ossa Pro. Cancel at least 24 hours before your renewal date to avoid the next charge. You keep Pro until the end of the period you've paid for.
On Android: open Google Play, tap your profile picture, then Payments & subscriptions › Subscriptions.
Refunds are handled by Apple and Google. On iPhone, go to reportaproblem.apple.com, sign in, and choose Request a refund.
Install Ossa, signed in to the same Apple Account (or Google account) you subscribed with, then tap Restore purchase on the subscription screen or in Settings.
In Ossa, open Settings › On your phone › Connect Apple Health and allow steps, sleep and resting heart rate. If you said no earlier, open the iPhone Health app, tap your picture, then Privacy › Apps › Ossa and turn the categories on.
Touch and hold an empty part of your Home Screen, tap Edit (or +), search for Ossa, pick a size and tap Add Widget. For the Lock Screen, touch and hold the Lock Screen, tap Customise, then the widget area.
Check Settings › Notifications › Ossa on your phone and make sure notifications are allowed, then set your reminder time again in Ossa's Settings.
Your training and health data live only on your phone, so deleting the app deletes them. To delete subscription or analytics records too, email us from Ossa's Settings screen and we'll remove them within one month. See the Privacy Policy for details.